Microsoft has released the new product on October 26, 2016, as a replacement for the old Lync for Mac IM client. On the 'General' preferences page, the product contains a 'Collect Logs' button. When I click that, nothing happens. I'd like to know where the product stores its log files when a user clicks on this button. On previous Lync versions, the log files were stored under ~/Library/Logs, but I did not see any Skype for Business log files there after clicking this button. Step 5: Logging out the Skype app. To log out click on your profile picture. A window will pop-up and from here scroll down and select Sign out. Could your workplace do with developing its digital skills? With funded membership opportunities currently available, now is the perfect time for organisations to. How do you sign out from skype on a apple mac? I am on my friends computer and i really need to sign out from skype to talk to my friend. And i need help from signing out of skype from an apple macbook pro? Where can I find the log files for this new client? Skype for Business (Skype, previously Lync) caches files locally on your computer to improve use by pulling information quickly and efficiently. Common reasons you might want to clear the Skype for Business cache include: 1. You can't log in to Skype. Your Outlook and Skype integration is not functioning properly. You have issues with the Presence Indicator in Skype. Your Contact list is out of date. You cannot search for users in Skype. To clear the cache in Windows Skype for Business 1. Click the gear in top right-hand corner. Choose File – Sign Out to log out of Skype. On the Sign In window, choose the link to Delete my sign-in info. In the pop-up window to forget sign in info, click Yes. Click the gear, choose File> Exit to exit and close Skype. Open the Run bar (in Windows, click the Start button, type Run in the search bar) 7. In the Run window type%AppData% then click OK. Verify that the window opens in the AppData directory. For Skype for Business, navigate to Local Microsoft Office 16.0 Lync o NOTE: The “16.0” may vary based on your version of office (i.e. “16.0” for 2016 versions). Locate the [email protected] folder and delete it. If you do not see this folder, check the Local Microsoft Communicator directory. Open the Tracing folder and delete all files in in it. Do not delete the Tracing folder itself. NOTE: If you receive a message that the action can't be completed because a file is Open or that you need Administrator permission to delete a file, click the Skip button. If it won’t delete some files because they are open in Outlook, close Outlook, then delete the remaining files. Open a command prompt (in the Windows Search field, type Cmd then select the command prompt from the menu). In the Command Prompt window, type ipconfig /flushdns and press the Enter key on your keyboard to run the command and clear the DNS cache. Once complete, click the X in top right corner of the Command Prompt window to close it. Click the Windows Skype for Business icon to reopen the program. To clear the cache in Lync 2011 for MAC OS 1. Log out and quit Skype.
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